FAQ

OUr Answers

Popular Questions

Find answers to common questions about Capway Art prints, sizes, framing, delivery, returns and care. Everything you need before or after placing an order:

Most of our prints are available in 12″ x 12″, A3 and A3+ sizes. Larger sizes and other formats (such as canvas) are available by special order. Contact us to ask for more details.

Yes, we can print up to 120cm x 80cm by special order. Contact us to ask for more details.

All of our prints are printed on good quality photo paper, of at least 200gsm.

All of our prints are printed at a minimum of 300dpi (dots-per-inch), which gives excellent detail on any sized picture. By way of example, a 50″, 4k UHD TV is about 88 pixels-per-inch!

We recommend framing the prints behind glass, Plexiglass or styrene, as this helps to prolong their life, rather than constantly being exposed to air. For more care tips, take a look here.

Delivery to UK addresses is free.

For international orders, please contact us so we can give you a specific quote.

Yes, providing it is within 14 days of delivery – and not a ‘made to order’ item. See our terms and conditions for full details.

All of our frames have hooks [for hanging in portrait or landscape format] fixed to the backboard. You will need to choose fixings suitable for the wall where you intend to hang the picture.

Yes, for orders in bulk. Please contact us here for more details.

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